Free PDF Microsoft Dynamics CRM 2011 Application Design, by Mahender Pal
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Microsoft Dynamics CRM 2011 Application Design, by Mahender Pal
Free PDF Microsoft Dynamics CRM 2011 Application Design, by Mahender Pal
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In Detail
Microsoft Dynamics CRM is an out of the box solution for your business's sales and marketing needs. Giving you the tools and services you need to run efficiently and effectively.
"Microsoft Dynamics CRM 2011 Application Design" is the solution to your business needs. Whether you are just starting out or are an old hand this book will provide you with the results you need. Guiding you through real world applications that will benefit your business instantly.
Throughout this book you will be building your knowledge through hands on application development from a simple employee recruitment application through to managing an entire hotel.
The first chapter is a whirlwind tour of Microsoft CRM preparing you for the applications that lies ahead. As you progress through the book your skills will be developed and stretched further as you customize CRM for your own needs. Each chapter will build up your skill with applications that cover ERP, business logical and an array of other topics that will ultimately allow you to develop your own advanced applications. Then you will utilize your skills to develop web and even mobile applications that can be used in any aspect of your day. The final challenge for you to overcome is an issue tracking application that will test the skills you have learnt to the limit.
"Microsoft Dynamics CRM 2011 Application Design" gives you the tools you need to successfully build fully customized applications for all of your business needs.
Approach
"Microsoft Dynamics CRM 2011 Application Design" is a hands-on guide for beginners or intermediate users that allows you to build applications that will add value to your business.
Each chapter builds on the last with added levels of complexity with code examples and screenshots that will allow you to create applications utilizing skills and techniques that have taken others years to master.
Who this book is for
If you want to fully utilize the XRM abilities of CRM 2011 to create applications for any situation then this is the book that will help you do it.
- Sales Rank: #1168123 in eBooks
- Published on: 2012-12-20
- Released on: 2012-12-20
- Format: Kindle eBook
About the Author
Mahender Pal
Mahender Pal is a Microsoft Dynamics CRM specialist. He has experience in envisioning and developing xRM solutions and providing consultancy for Microsoft Dynamics CRM, SharePoint, and Silverlight. Currently he is working with Cipher Dynamics IT Services India as CRM Practice Manager.
A Microsoft Most Valuable Professional (MVP) for Dynamics CRM for three years, he loves to contribute to the Dynamics CRM community and has a dedicated personal blog (http://mahenderpal.wordpress.com/) where he contributes various technical articles to assist the Microsoft Dynamics CRM community.
Most helpful customer reviews
4 of 5 people found the following review helpful.
Scenario driven CRM guide, recommended for learning XRM, not for people new to CRM
By J. Lindstrom
I recently read the new book "Microsoft Dynamics CRM 2011 Application Design" by Mahender Pai. Disclaimer: I received a review copy e-book from the publisher, and I also have met the author during his time as a CRM MVP (I am also a Microsoft MVP for CRM).
I have probably read most of the books published on the topic of Microsoft Dynamics CRM, I have served as a technical reviewer on a few of them, and co-wrote one of them.
Dynamics CRM books usually fall into one of several categories:
1.Introduction to the topic for end users, such as Microsoft Dynamics CRM Step By Step)
2.Administrator guides, like the CRM Administration Bible
3.Best practice guides, for example Working With Microsoft Dynamics CRM or the CRM Field Guide
4.Deep dives into specific topics, like Mitch Milam's CRM Security Deep Dive
This new book, Microsoft Dynamics CRM 2011 Application Design falls in a fifth category. This book is a scenario driven book that takes a fictitious company's business requirement and uses Microsoft Dynamics CRM to address the requirements. In the process, you learn many of the different functionalities of CRM, ranging from core system entities, custom entities and fields, workflows, e-mail management, as well as high level custom code solutions, such as plug-ins. It also has a good section covering options for mobile, both out of the box as well as third party. I thought this approach could be very helpful as opposed to just how to instructions, but I would recommend that the reader not just read the book, but rather work through the examples in an actual Microsoft Dynamics CRM environment.
I would recommend this to someone who has a basic understanding of CRM functionality. While it does start with a high level overview of the main concepts of CRM, it does not offer as detailed definitions of some of the acronyms such as "CRM" and "IFD" that might be helpful to someone brand new to CRM.
This book would be ideal for someone who is familiar with the basics of CRM functionality that wants to go to the next level and learn how to unlock the XRM functionality of CRM to build a business application with CRM. I thought that the customer scenarios and requirements were pretty good, and very similar to the types of requirements we will get from clients. This would be a great book for someone who wanted to move to a career in Dynamics CRM to see how customer requirements are translated into functional application requirements, and is pretty unique among Dynamics CRM books.
Being a developer is not required, however, it would be helpful if you want to get into custom developments, such as plugins or custom web resources.
One thing of which you should be aware, the Dynamics CRM platform is under a pretty rapid development platform, and this book is current as of the publication date. New functionality, such as support in browsers other than Internet Explorer and new mobile options will be available in the near future. Most of the content of the book will be applicable for the life of the Dynamics CRM 2011 platform, but some topics, such as mobile, may need to be revisited in the next six months..
2 of 2 people found the following review helpful.
Enjoyed reading it
By Nishant Rana
I thoroughly enjoyed reading the book. This is the only book in the market that talks about and teaches how to design solution using Microsoft Dynamics CRM 2011's various customization and extension features. This makes the book helpful to both readers who are new to CRM as well as experienced. There are total 8 chapters in the book in which readers will learn the basics of CRM 2011 and will also learn how to implement and create applications like Project Training Enrolment System, Employee Recruitment Management System, Hotel Management System etc. using CRM 2011. The readers will also get to learn how to create Silverlight applications, ASP.NET pages which integrates with CRM 2011.
A must read book for any serious CRM developer.
2 of 2 people found the following review helpful.
Short of the Mark
By Dana Durham
This book has great potential. As other reviewers have written, there is not another similar book on the market. However, it is not written for professional programmers or for initiates. It seems a bit simplistic for professional programmers but lacks suitable explanation for beginners. Perhaps most damning is the number of typos -- the code is full of them (obviously not debugged code) and the text has quite a number as well. It almost seems as if the author tried to "knock this off" on a weekend and the publisher didn't bother to proofread it.
There is a need for this type of book, perhaps a do-over is in order.
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